Contact Us

Welcome to Cronos Luxury Customer Service. Our team is fully at your disposal to provide style advice, answer questions regarding your order, or offer detailed information about our timepieces.

CONTACT 📧 Email: ravelleon@hotmail.com (We usually reply within 24 hours)

SERVICE HOURS Monday – Friday: 09:00 – 18:00 (CET / Berlin Time)

IMPORTANT INFORMATION

Orders: To help us process your inquiry more efficiently, please include your order number in the subject line and, if possible, use the same email address you used to place your order.

Response Time: During periods of high order volume (for example, Christmas or special promotions), response times may be slightly longer. We appreciate your patience.

We look forward to assisting you soon.

100% checked for authenticity

Every watch is checked for 100% authenticity by our experts.

24 months warranty

You receive a 24-month warranty from us on your purchase.

45 days right of withdrawal

Convince yourself of the quality and our service.

Secure payment & shipping

Insured shipping within the USA and Europe.